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- SETUP SHARED MAILBOX OUTLOOK FOR MAC HOW TO
- SETUP SHARED MAILBOX OUTLOOK FOR MAC FOR MAC
- SETUP SHARED MAILBOX OUTLOOK FOR MAC PLUS
Open the email message you want to reply to.įrom field at the top of your message, you should see the name of your shared mailbox. Whenever you send a message from your shared mailbox, your recipients will only see the shared email address in the message. If you don't see your shared email address, choose Other email address and then type in the shared email address.įinish typing your message and then choose Send.įrom now on when you want to send a message from your shared mailbox, the address will be available in your From drop down list. If you don't see the From field at the top of your message, choose Options > From.Ĭlick From in the message, and change to the shared email address.
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Type the shared email address, such as OK > OK. Make sure the correct account is highlighted, then choose Change. If that didn't work, then manually add the shared mailbox to Outlook:Ĭhoose Account Settings, then select Account Settings from the menu. Wait a bit and then close and restart Outlook again. If your admin only recently added you to a shared mailbox, it may take a few minutes before the shared mailbox appears. The shared mailbox should automatically display in your Folder pane in Outlook. Add a shared mailbox to OutlookĪfter your admin has added you as a member of a shared mailbox, close and then restart Outlook. For more information, see Create a shared mailbox, which describes what the admin needs to do. Under Authentication, enter the credentials for the shared mailbox.Tip: Before you can use a shared mailbox, the Microsoft 365 admin for your organization has to create it and add you as a member. In the E-mail address field, enter the email address of the shared mailbox.
SETUP SHARED MAILBOX OUTLOOK FOR MAC PLUS
To open the additional Exchange account, follow these steps:Ĭlick the plus sign and then click New Account to add an additional Exchange account. This method is not recognized as adding a shared mailbox, because you are adding the additional account by using its own credentials. Use your own credentials to add an additional Exchange accountĪs an alternative to these methods, you can add another Exchange account by using additional mailboxes credentials. "Full Access" permission to a mailbox on Exchange Top-level mailbox level permission to access the top-level folder and other custom folders Level of permission to shared folder or shared mailboxįolder-level permission to the Inbox, Calendar or Address Book primary folderĪdd the mailbox under "Open these additional mailboxes" under account advanced settingsįolder-level permission to the Task and Note primary folders The following table summarizes the permissions options that may be available for a shared folder or mailbox, and the best method for opening the shared folder or mailbox based on the corresponding permission. Permissions for shared folders and mailboxes Enabling this setting is highly recommended for users who use their own credentials to access a shared mailbox. This setting was added in version 16.13.411.
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SETUP SHARED MAILBOX OUTLOOK FOR MAC HOW TO
Note: To see how to set up Full Access permission, see How to grant Exchange and Outlook mailbox permissions in Office 365 dedicated.Ĭhecking the setting Sync shared mailbox will allow Outlook to synchronize the shared mailbox without requiring the user to click Send/Receive. On the Tools menu, click Accounts > Advanced > Delegates.Īdd the mailbox under Open these additional mailboxes You can also use this method when you have full access permissions to a mailbox. Use this method if you are a delegate for another user's mailbox or when you have permissions to several folders in a shared mailbox. You are a delegate for another user's mailbox The shared folder appears in the navigation pane under the Shared heading.
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On the Type pop-up menu, click Calendar, Address Book, or Inbox, and then click OK. If you have multiple Microsoft Exchange accounts, on the Account pop-up menu, click the account that you want to use to open the other user's folder. Type the name of the person who granted you access, click Find, click the person's name, and then click OK. On the File menu, point to Open, and then click Other User's Folder. If another user has shared an inbox, primary calendar folder, or primary contact folder with you, use this method to open the user's folder.
SETUP SHARED MAILBOX OUTLOOK FOR MAC FOR MAC
Outlook for Mac does not support Auto-mapping of shared mailboxes. If you do not have "Send As" or "Send On Behalf of" permissions for the account, email from the account will not be sent. This lets you select the account in the From field regardless of whether you have permissions to send from this account. When you use any of these methods, the shared mailbox account is added as an option in the From field when you compose emails.